Opportunity Description
Mercier Consultancy is delighted to offer a fantastic opportunity for a French Tech Support Specialist to join a leading online gaming platform based in Athens, Greece. This role comes with fully paid relocation, providing an exciting chance to live and work in a vibrant city while delivering top-level technical support to French-speaking gamers.
As a key member of the support team, you will assist users in troubleshooting issues, answering inquiries, and ensuring a seamless gaming experience. If you are passionate about gaming, technology, and customer service, this is the perfect role for you!
Responsibilities
- Provide expert technical support in French to users of the online gaming platform
- Diagnose and resolve technical issues related to game performance, connectivity, account management, and platform features
- Document reported issues and solutions clearly and promptly
- Collaborate with development and engineering teams to escalate ...
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