Opportunity Description
Qualifications: 5years+ managerial hotel experience in customer service in a hotel, or hospitality industry related field required.
¡Inscríbase sin demora! Se espera un gran volumen de solicitantes para el puesto que se detalla a continuación, no espere para enviar su CV.
Preferably with Shipboard experience and/or experience in a 4/5
* hotel handling front desk operations Required to speak English clearly and distinctly.
Duties and Responsibilities: Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards.
Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment.
Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible.
Ability to wo...
¡Inscríbase sin demora! Se espera un gran volumen de solicitantes para el puesto que se detalla a continuación, no espere para enviar su CV.
Preferably with Shipboard experience and/or experience in a 4/5
* hotel handling front desk operations Required to speak English clearly and distinctly.
Duties and Responsibilities: Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards.
Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment.
Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible.
Ability to wo...
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