Front Desk Supervisor

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Free Meals

Description

• Oversee daily front desk operations and ensure exceptional customer service.
• Train and mentor front desk officers to enhance their skills and efficiency.
• Manage guest check-ins and check-outs effectively, ensuring a smooth process.
• Handle guest inquiries and resolve complaints in a professional manner.
• Maintain accurate records of room availability and reservations.

Requirements

• Educational Qualifications: Diploma in Hospitality, Business Administration, or a related field
• Experience Level: 1–3 years in front desk or customer service roles
• Skills and Competencies: Strong communication skills and proficiency in hotel management software
• Responsibilities and Duties: Ability to mu...