Front Office Internship

Job Description

LAB22 is seeking a highly motivated Front Office Trainee to join our team. As a Front Office Trainee, your primary focus would be on providing excellent customer service and ensuring smooth and efficient front office operations.

YOUR KEY RESPONSIBILITIES

• Greet guests with a warm and friendly attitude.
• Ensure a smooth check-in/out process for all guests in line with brand standards.
• Maintain accurate guest records, including personal information, payment details, and preferences.
• Comply with hotel security, fire regulations, and all health and safety legislation.
• Handle complaints in a professional manner.

How You’ll Do It

• Working in a dynamic environment where every day is unique.
• Being a warm and helpful communicator and guest-oriented.
• Working independently (when you're ready) and flexibly.
• Being a proactive team player.
• With an energ...