Front Office Representative (seasonal)

Role purpose: Support the marina team in delivering a welcoming, friendly and professional experience to all guests and visitors. Help customers with their daily needs and ensure smooth front office operations during the busy season.

Key Accountabilities Welcome customers and visitors to the marina Support guests during arrival and departure Answer customer questions in person, by phone or email Support enquires, mooring sales, invoices and booking administration work. Handle customer requests in a friendly and professional manner Handle and Support collection processes, by mails or outbound calls Assist with check-in procedures and customer documentation Help maintain customer information in the system Work closely with marina teams to ensure excellent customer service Assist with general front office and administrative tasks Support the team in resolving simple customer issues

Core Competencies, knowledge and Experience Friendly and positive attitude Customer-orient...