Full-Time Advisory Agent at Desjardins

Transform member experiences at Desjardins as a Full-Time Advisory Agent. Ensure banking transactions run smoothly while promoting financial empowerment through service.

This on-site role at Desjardins aims to enhance member and client interactions, prioritizing their satisfaction and involvement with banking solutions. With a minimum of two years' experience and bilingual communication skills, your mission includes guiding members through technological tools and ensuring their needs are met effectively. You will play a crucial role in mitigating fraud issues as well.

Key Responsibilities:
• Guide members in using digital tools for self-service
• Nurture business relationships through quality service
• Assist clients encountering fraud and ensure referrals
• Keep abreast of new products and compliance standards
• Uphold security and risk management practices

Requirements:
• High school diploma in a related field...