Opportunity Description
Join FYidoctors Campbell River - Downtown as a full-time Patient Services Specialist, delivering exceptional care and support to our patients Monday through Friday. Your skills will enhance patient experiences across all interaction platforms.
In this role, you will welcome patients at the clinic, managing check-ins and check-outs while providing exceptional service. Your responsibilities include performing pre-tests for eye care, coordinating appointments, and overseeing eyewear management. This position thrives on collaboration and teamwork in a supportive clinic environment.
Key Responsibilities:
• Greet patients and manage their check-in and check-out
• Perform pre-testing for comprehensive eye care
• Coordinate appointments and prepare prescription printouts
• Manage eyewear pick-ups and minor repairs
• Ensure exceptional customer service for positive patient experiences
Requirements:
• Previous retail experience is a plus
• Proficiency in technology ...
In this role, you will welcome patients at the clinic, managing check-ins and check-outs while providing exceptional service. Your responsibilities include performing pre-tests for eye care, coordinating appointments, and overseeing eyewear management. This position thrives on collaboration and teamwork in a supportive clinic environment.
Key Responsibilities:
• Greet patients and manage their check-in and check-out
• Perform pre-testing for comprehensive eye care
• Coordinate appointments and prepare prescription printouts
• Manage eyewear pick-ups and minor repairs
• Ensure exceptional customer service for positive patient experiences
Requirements:
• Previous retail experience is a plus
• Proficiency in technology ...
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