Gateway End User Technology Senior Director

Become the Senior Director of End User Technology at Gateway, delivering secure and intuitive tech experiences for employees. This full-time position emphasizes operational success across corporate and casino environments.

In this pivotal leadership role, you will manage end-user technology services, driving both support and continuous improvement initiatives. You'll engage with executive leaders while defining roadmaps aligned with Gateway’s transformation strategy. Balancing operational demands with user experience, you will lead a diverse team committed to enhancing the digital workplace.

Key Responsibilities: • Direct all aspects of end-user technology operations • Establish SLAs, KPIs, and service performance metrics • Lead initiatives for onboarding and employee lifecycle • Foster trusted relationships with business stakeholders • Manage budgeting and vendor relationships effectively

Requirements: • Minimum of 10 years in IT, with leadership experience ...