General Manager – ICT industry – Cape Town, Western Cape

Responsibilities

• Develop and execute strategic plans to achieve branch objectives.
• Provide leadership to the branch, and foster a collaborative and innovative work environment.
• Recruit, train, mentor, and conduct performance reviews to develop a high‑performing team.
• Develop and manage the branch budget, monitor financial performance, and implement corrective actions to ensure profitability.
• Monitor market trends and competitor activities to identify growth opportunities.
• Implement competitive pricing and operational strategies.
• Manage all client services, including tender applications and government contracts.
• Ensure excellent customer service and resolve client issues promptly.
• Drive revenue growth through effective sales strategies and relationship building.
• Set and monitor sales targets, account plans, and performance metrics.
• Prepare regular operational perform...