Opportunity Description
About the job General Manager/Client Services
POSITION:
: General Manager - Customer Care / Client Services
Location: Woodmead
Reporting to: CEO
Special requirements: MUST have medical industry experience
Salary: R CTC – medical aid subsidy will be added to this should the successful candidate join the Company medical aid. CTC also includes provident fund and funeral cover.
Job summary
To drive Customer Care across the business and to augment the service levels and satisfaction of members whilst remaining responsible for the efficient and effective functioning of the Client Services department.
The role further involves, but is not limited to the following responsibilities:
- Responsible for Customer Care strategy and improvement across the business with the aim of e...
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