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Generative AI Training and Support Specialist

ICONMA, LLC

United States, United States, United States Full-time June 15, 2026
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Opportunity Description

Our client, is a global services and media company, is looking for a Generative AI Training and Support Specialist for their New York, NY/Hybrid location. Responsibilities:

+ Come join a group of lifelong learners who are committed to providing Client with positive experiences with their technology. We are driven by a desire to support and enhance employee experiences through consumer-grade technology.

+ Design and facilitate live and on-demand training on generative AI tools, including (but not limited to) Client GPT, ChatGPT Enterprise, Microsoft Copilot, and Claude.

+ Develop clear, engaging learning materials, including guides, job aids, and video content, for employees at varying levels of AI fluency.

+ Support the Generative AI Champions community group and other Tech Academy programs by coordinating sessions, managing logistics, and contributing content.

+ Serve as a support resource for employee questions about AI tools, us...
Full-time other-general

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