German Customer Service

German Customer Advisor – Remote from Portugal

Remote | Full-Time | Monday to Friday

Help millions of people enjoy their favourite shows, from home.

We're looking for a fluent German & English speaker to join the customer support team of one of Europe's leading telecommunications companies. Fully remote from Portugal, with a package that reflects the value of your language skills.

What you'll be doing

You'll be supporting German-speaking customers across multiple channels, solving issues, answering questions, and making sure every interaction leaves a positive impression.

• Support customers via phone, email and chat in German
• Troubleshoot technical and account-related issues
• Guide customers through products, services and platform features
• Collect feedback to help improve the service
• Deliver a consistently great customer exp...