German Speaking Customer Service for Consumer Services Company in Greece

Patrique Mercier Recruitment FR is excited to offer a position for a German Speaking Customer Service Representative at a well-established Consumer Services Company based in Greece. This role involves providing exceptional support to German-speaking customers, ensuring their inquiries and needs are addressed professionally and efficiently.

Responsibilities

• Deliver excellent customer service to German-speaking clients via phone, email, and chat.
• Assist customers with product information, account management, and service inquiries.
• Resolve customer issues promptly and effectively, maintaining high customer satisfaction.
• Stay informed about company products, services, and policies to provide accurate information.
• Document customer interactions thoroughly and follow company procedures for record keeping.
• Collaborate with internal teams to improve customer experience and resolve complex issues.

Requi...