Opportunity Description
About the Company
Eligibility: Graduate Freshers or 12th pass with experience International BPO experience preferred Freshers are welcome
About the Role
Work Mode: Work From Office (WFO)
Interview Process:
- Screening
- Versant
- Operations Manager Round
Versant Criteria: Minimum score of 58 and above
Responsibilities
- Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.
- Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls, emails & chats.
- Follow standard procedures for proper escalati...
Ready to Apply?
Submit your application for Global Client Support Specialist at Innova ESI
Apply for this Position