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Global Customer Service Team Lead - Cebu

Fusion CX

cebu city, central visayas, Philippines Full-time June 18, 2026
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Opportunity Description

A global customer experience company is hiring a Customer Service Team Leader in Cebu. This role involves guiding and motivating customer service representatives to deliver exceptional experiences. Key responsibilities include overseeing staff activities, training, and monitoring performance to ensure compliance with standards. Ideal candidates will have supervisory experience in customer service or sales, a relevant degree, and strong communication skills. This position requires on-site work and offers opportunities for professional development within a supportive culture focused on excellence.
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Full-time Management & Operations

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