Global Incident Commander & Service Reliability Lead

Hammerjack Pty Ltd is seeking a skilled professional to lead incident response and service operations in a 24x7 environment in the Philippines. The ideal candidate will manage incident responses, oversee service health, and ensure compliance with operational KPIs.

Successful candidates will have a Bachelor's degree in a relevant field along with 3+ years of experience in service delivery or incident management. Familiarity with ITSM practices and cloud infrastructure is essential for this pivotal role.