Global IT Service Operations and Support Specialist

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Manila, PH

Global IT Service Operations and Support Specialist

Operating under guidance from their manager/team lead, this role will be responsible for the delivery/support of information technology application and configuration of solutions as they relate to the business functions. Assist or participate in designing maintaining and supporting IT applications/infrastructure/ solutions in order to contribute to a first-class IT Management Service for our operations.
Provides maintenance, monitoring and capacity planning of designated systems identifying trends or problems.
Ensure that applications are maintained in a manner that supports delivery of services to multiple platforms, resilience and performance.

Education & Qualifications

• University or higher education degree in IT or equivalent
• Background in Best IT Practices, preferably ITIL Foundation
• Trai...