Global Patient Care Training & Quality Lead

F. Hoffmann-La Roche AG is hiring a GPC Training and Service Quality Lead in Sant Cugat, Spain. This role is crucial in shaping service excellence and maintaining high-quality patient care across our diagnostics network.

You will lead a team to develop training programs, implement quality assurance frameworks, and collaborate with GPC leadership. Candidates should have a Bachelor's degree and experience in Customer Care Management, Training Management, and Quality Management.

The position emphasizes effective management skills, compliance with regulatory standards, and a commitment to continuous improvement.