Global QA & Training Leader

A global leader in customer experience is looking for a Quality Assurance / Training Manager located in Manila, Philippines. The successful candidate will be responsible for providing training solutions across multiple departments, coaching team members, and ensuring that key performance metrics are achieved. Ideal candidates will have at least 3 years of leadership experience in the customer service industry, along with strong communication and organizational skills. This role offers an exciting opportunity to shape training initiatives in a dynamic environment.
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