Global Real-Time Workforce Supervisor & Coach

Ubiquity Global Services, Inc. in Bacolod is seeking a Workforce Supervisor to oversee a team of 20 Real Time Analysts. The role involves coaching, analyzing staffing reports, and working closely with management to achieve performance goals. Candidates should have 1 to 5 years of BPO workforce experience, including supervisory experience, and be highly proficient in Microsoft Office applications. This role requires strong communication skills and flexibility with scheduling.
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