Global Service Desk Analyst II — Hybrid IT Support

A leading global investment firm is seeking an Analyst II for their Global Service Desk. The role involves managing tier 1 Service Desk requests, troubleshooting issues, and monitoring system performance. Candidates should have a Bachelor's degree in Information Technology Systems, at least 3 years of operational experience in an IT environment, and strong interpersonal skills. This position requires working in rotational night shifts and weekends. A flexible workplace model, competitive compensation, and numerous benefits are offered.
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