Global Service Desk Supervisor — 24/7 Hybrid Ops

Cyod in Pasig, Philippines, is seeking a Supervisor Service Desk to provide operational ownership of a global IT Service Desk, supporting ~30,000 users. In this role, you will manage a team of over 20 Service Desk analysts and ensure service quality and SLA compliance.

The ideal candidate has a Bachelor's degree in IT, at least 5 years of experience in IT Service Desk, and proven leadership skills. This hybrid position offers flexibility to work remotely and engage with a diverse team.