Global Services Lead, Customer Experience Platforms

KPMG Global Services (KGS) India is a strategic global delivery organization that works with more than 50 KPMG firms to provide a progressive, scalable and customized approach to business requirements.

The KGS India journey has been one of consistent growth, with a current employee count of c.21,000, operating from eight locations in India — Bengaluru, Gurugram, Hyderabad, Mumbai, Kochi, Noida, Pune and Kolkata. — and providing a range of Advisory and Tax-related services to KPMG firms around the world.

Job description:

Location -Bangalore/Pune

Experience & Background

- 8+ years of experience in consulting or any other offshore-onshore coordinated work

- Experience in Medallia solution, development & implementation

- Manage and challenge senior stakeholders, and able to work beyond own area of expertise

- Effective verbal and written communication skills. Collabor...