Global Vendor Manager: BPO Performance & Governance

A leading vendor management firm in the Philippines is looking for a Vendor Manager to oversee and drive performance across customer service BPO partners. The role requires strong expertise in call center operations, a data-driven approach to governance, and excellent cross-cultural communication skills. Responsibilities include performance monitoring, relationship management, and ensuring compliance with regulations. The candidate should have a Bachelor's degree and 5+ years of relevant experience, alongside proficiency in various reporting tools.
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