Group Account Director for Client Success

Become the Group Account Director at BM Digital, focused on enhancing client success through strategic leadership in a full-time remote setting. Leverage your performance marketing skills to mentor teams and drive impactful client relationships.

This role emphasizes oversight of the Account Management department, where you will implement systems to transform reactive interactions into proactive partnerships. Guide Account Managers through training and support, driving accountability and consistency. Your involvement in managing high-level client relationships will directly contribute to the agency's growth and client retention.

Key Responsibilities: • Oversee all Account Management and client communication processes • Mentor Account Managers to improve strategic operations • Establish performance standards and accountability measures • Direct escalations and strategic discussions with key clients • Optimize internal processes for project delivery

Requirements...