Guest Experience and Operations Head

About the Company

Sterling Holiday Resorts Ltd, one of India’s most awarded leisure hospitality brands with presence in over 65+ exotic locations, is looking for an experienced and skillful General Manager to lead operations at one of our premium resorts at Vellore, Tamil Nadu.

About the Role

Reporting To: Area Director

Candidate Profile:

Responsibilities

• Provide strategic leadership to drive business performance and operational efficiency
• Develop and execute business plans aligned with Sterling’s mission, vision, and brand values
• Oversee all aspects of resort operations, including rooms, F&B, guest services, and administration
• Lead, mentor, and motivate a high-performing team to deliver exceptional guest experiences
• Drive revenue growth through innovative sales and marketing strategies
• Ensure compliance with S...