Guest Experience Lead — Front Office & Executive Lounge

ROYAL PLAZA in Singapore is seeking a Front Office team member to enhance guest experiences. Responsibilities include managing reception, concierge, and the executive lounge while welcoming guests and handling feedback with empowerment. Ideal candidates will have at least 2 years of experience in customer service. Strong communication and problem-solving skills are essential. The role requires flexibility for rotational shifts, including weekends and holidays. The hotel offers a dynamic environment within a celebrated establishment.
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