M

Guest Experience Lead (GEL)

McDonald's

NORMAL, IL, United States Full-time June 06, 2026
Apply Now

Opportunity Description

Guest Experience Lead

Pay: $15–$17 per hour (depending on experience)

Position Description:

Become a Guest Experience Lead at McDonald's! Your focus is delivering outstanding customer service and ensuring every guest leaves happy. You’ll support the team and help create a welcoming, efficient restaurant environment.

Key Responsibilities:

+ Welcome customers and assist with kiosks or mobile orders

+ Resolve customer service issues quickly and professionally

+ Support team members during busy periods

+ Promote digital ordering and loyalty programs

Qualifications:

+ Positive attitude and commitment to customer satisfaction

+ Ability to work in a team

+ Flexible schedule including evenings and weekends, if required

Benefits:

+ Tuition assistance at any accredited institution

+ Free college through Colorado Technical University Online

+ 401(k) with...
Full-time other-general

Ready to Apply?

Submit your application for Guest Experience Lead (GEL) at McDonald's

Apply for this Position