Guest Experience Leader – Luxury Hotel Pre-Opening

Mandarin Oriental Hotel Group Limited is seeking a Guest Experience Manager for its upcoming luxury hotel in Manila. This role focuses on ensuring exceptional and personalized guest experiences in alignment with the brand's legendary service standards.

The successful candidate will lead guest engagement strategies, oversee service recovery processes, and implement training for team members. A bachelor's degree in hospitality and extensive experience in the luxury hotel sector are essential. Join us in shaping our distinguished legacy.