Guest Experience Team Lead - Performance & Ops

Ukio, based in Barcelona, is looking for an individual to oversee the senior agents team, focusing on performance management and operational leadership in the hospitality sector. The ideal candidate has at least 4 years of experience and strong skills in analytics and team management.

Benefits include private health insurance, flexible retribution, team-building events, and a vibrant office culture. Additionally, a transportation card and regular office perks such as breakfast and snacks are provided.