Guest Relations Agent (Korean Speaking)

From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all.

Job Description

This position enhances the guest experience by delivering personalized and anticipatory service to all guests, VIPs, and ALL Members.

The Guest Relations Agent ensures smooth coordination across departments, supports Front Office operations, and upholds Swissôtel and Accor service standards.

Throughout the guest journey—from arrival to departure.

Qualifications

Knowledge and Experience

• Minimum 1 year of relevant experience ...