Guest Services Coordinator

Description We are looking for a Guest Services Coordinator to support clients and families by arranging services, guiding referrals, and helping ensure care needs are addressed effectively in Nashville, Tennessee. This Long-term Contract position focuses on coordinating in-home support for Medicaid participants, maintaining strong communication with clients and partners, and providing dependable day-to-day service coordination. The ideal candidate brings a service-oriented mindset, strong organization, and the ability to balance compliance, client advocacy, and operational support in a fast-paced environment.

Responsibilities:
• Manage an active roster of Medicaid participants, keeping service records current and ensuring ongoing support aligns with individual needs.
• Oversee intake and referral activities by gathering required information, facilitating service access, and helping clients begin care without delays.
• Coordinate in-home service arrangements while fol...