Hcltech Is Hiring For Us Healthcare Medical Billing Am/Manager - Chennai

Opening for US Healthcare Medical Billing Team Lead - Chennai Location : Chennai Shift - US Shift Experience - 5 to 8 years Designation - Team Lead RESPONSIBILITIES: Responsible for the day-to-day management of 7 – 25 front level employees Adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfaction Minimize errors/feedback and increase first touch resolution through effective coaching, support, supplemental training and understanding of departmental procedures to maximize utilization of resources Provide feedback on performance, monitoring attendance, leave requests, ensure accuracy of hours worked and adherence to company policies and procedures Recommend and/or make decisions in personnel related matters (Attrition, disciplinary actions, and terminations). Assist with attendance documentation, weekly timesheet validation and schedule adherence. Monitor and adjust staffing levels to ensure service levels are being met...