Opportunity Description
- Oversee daily operations to ensure that all staff adhere to service standards and operational procedures, maintaining a high level of customer satisfaction.
- Train and mentor restaurant staff, focusing on building a cohesive team that delivers exceptional service. Schedule staff hours and assign tasks effectively.
- Manage financial activities, including budgeting, forecasting, and controlling expenses to maximize profitability. Monitor financial performance and implement strategies for improvement.
- Implement practices and procedures to enhance speed and service quality. Regularly review operational standards and make adjustments as necessary.
- Cultivate product awareness among front-of-house (FOH) personnel and ensure that customer service is consistently high.
- Supervise floor supervisors and assist with all service-related activities to ensure smooth operations during service hours.