Head, Eye Centre Services

Lead the Eye Centre in delivering excellence across operations, service quality, financial performance, and clinical outcomes, while ensuring efficient, high-quality optometry services that meet and exceed customer expectations.

• Operations & Financial Management: Oversee the overall management of the Eye Centre to ensure smooth and efficient daily operations. Lead budget planning and financial management, drive revenue optimization, establish strategic business partnerships, allocate resources effectively, and develop team capabilities to support organizational goals.
• Customer Experience: Design and implement patient-focused initiatives to deliver a seamless and positive patient journey. Continuously enhance service quality through feedback, insights, and industry best practices, while managing patient care services to consistently meet and exceed customer expectations.
• Clinical Quality & Standards: Uphold the highest stan...