Head of Brokerage - CASPL

Job description

Business type

Types of Jobs - Operations

Job title

Head of Brokerage - CASPL

Contract type

Permanent Contract

Management position

No

Job summary

Manage Brokerage team to ensure that the daily activities are processed, settled and delivered smoothly and efficiently on all perimeters covered.
Lead projects and conduct reviews of processes to further optimize Productivity, Quality and Security
Pay attention to potential operational risk and work on preventive measures.
Introduce new measures to automate work processes and in response to market changes using automation tools.
Work towards a zero operational error environment.
Engages in direct customer contact to ensure quality and timely services in transactions processing and inquiries are provided.
Work on resource allocation to...