Head of Business Systems & Process Improvement

Our client is a well-established organization undergoing continuous digital transformation and operational enhancement initiatives across multiple business functions.

The organization is seeking an experienced and strategic professional to lead business process improvement efforts and drive the development of scalable internal systems that support operational efficiency, data accuracy, and business growth.

Key Responsibilities

• Lead the Business Process Improvement team in the development, implementation, and continuous enhancement of internal business systems and operational tools.
• Analyze existing workflows, systems, and operational processes to identify opportunities for optimization, automation, and process reengineering.
• Design scalable, efficient, and user-friendly system workflows aligned with business and operational requirements.
• Collaborate closely with cross-functional stakeholders to understand business need...