Head of Customer Support & Training, Technical Engineers

Aspen Technology, Inc. is seeking a Manager for Customer Support & Training in Mexico City. The role involves leading a team of Technical Engineers, ensuring effective collaboration, and achieving customer support goals. Key responsibilities include managing issue resolution, training, and performance development of consultants.

The ideal candidate should have at least five years in a technical field, excellent leadership skills, and the ability to make critical decisions. The role may require occasional international travel. Exceptional candidates may possess experience with Aspen's proprietary software.