Head of eCommerce Trading

About the Role

The Head of eCommerce will drive online sales and profitable growth for a portfolio of Cyncly's B2B SaaS products, which are SME-focused and primarily sold via digital channels.

This is an exciting leadership opportunity to shape and deliver the digital commerce strategy for a set of industry-leading products. You will manage day-to-day trading, and also develop plans to increase sales and lifetime value.

What you’ll do:

• Drive the eCommerce trading, sales and growth strategy for a portfolio of B2B SaaS products focused on the SME sector
• Drive sales growth by attracting new customers and also driving upsell amongst the existing installed base
• Work with cross-functional stakeholders to put in place quarterly and annual plans to drive performance and achieve trading targets
• Partner with the Digital Experience team to enhance the user experience, boost onsite conversion and optimise the customer bu...