Opportunity Description
The Local Technical Support Manager – Japan is responsible for leading, developing, and managing the local pre-sales technical support team to deliver high-quality, solution-oriented support to customers and partners. This role plays a critical part in bridging technical expertise with commercial success by creating and executing technical strategies that align with regional business objectives.
The manager will drive the technical vision and ensure the team provides accurate, timely, and compelling support throughout the sales lifecycle, including product demonstrations, proof of concept (PoC) engagements, and technical consultations. Collaborating closely with sales, product, and engineering teams, the manager ensures customer needs are fully understood and addressed through tailored solutions that enhance customer satisfaction and accelerate g...