Head of Global Portfolio Training

Overview

As Head of Global Portfolio Training, you will play a critical leadership role in shaping and delivering SITA’s global technical product training strategy across Airport Operations, Passenger Processing, and Baggage portfolios. You will lead a globally distributed team of Product Trainers and Instructional Designers, ensuring that internal teams and external customers fully understand, adopt, and maximize the value of SITA’s solutions.

This role sits at the intersection of strategic leadership, global stakeholder influence, scalable ways of working, and delivery excellence. Success requires the ability to translate complex technical products into impactful learning experiences, scale training through digital and automated approaches, and align training outcomes directly to business and customer value.

ABOUT THE ROLE & TEAM

You are a training leader with a proven track record of managing teams that develop and deliver product and sales ...