Head of information technology and digitization

Job Description – Head of Information Technology & Digitization (IT Head)
Location: Mumbai
Role Overview
Quality Kiosk is seeking a forward-looking Head of Digital Technology & Transformation to lead enterprise IT, cloud modernization, AI adoption, automation, and digital transformation initiatives.
The role will focus on building scalable, resilient, and digitally enabled technology operations that enhance efficiency, innovation, and business agility.
Key Responsibilities
Define and drive the organization’s digital technology roadmap
Lead enterprise IT operations across cloud, infrastructure, networks, workplace technology, and enterprise platforms
Drive digitization, automation, self-service, and operational modernization initiatives
Evaluate and implement AI / Generative AI solutions to improve productivity and efficiency
Ensure resilient IT operations through governance, backup/DR, and operational risk practices
Build dashboards, monitoring platform...