Head of IT Services & Technical Operations

Responsibilities

1. Understands and carries out IT support in line with Vision and Mission, philosophy, Goals and Objectives that suit the scope of IT services and the hospital.
2. Understands the service organization structure.
3. Attends meetings held by the services in order to discuss issues and matters pertaining to the operation of the service.
4. Receives calls from staff and provides IT support.
5. Ensures the following are properly carried: Backup, Troubleshoot, Implementation of new projects, Management of master files, Preventive maintenance, Procurement, Security.
6. Supervises IT staff in daily running of IT Services.
7. Informs the Operations Manager when changes occur in circumstances that affect standard of IT Services.

About the Company

KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world‑class quality health...