Head of Operations

Job Description

Head of Operations

High-Growth Fintech | Scale-Up Environment | Sydney

An opportunity has emerged for an experienced operational leader to join one of Australia’s fastest-growing fintech businesses at a pivotal stage of growth.

Following the successful tenure of a highly regarded leader who is relocating internationally, the business is seeking a Head of Operations to build on a strong foundation and scale the function into its next phase.

This is not a turnaround role.
This is a scale mandate.

The business has already established strong customer advocacy, impressive growth momentum and a highly engaged team. The next phase is focused on creating operational leverage through smarter systems, automation, improved throughput, and continued enhancement of customer experience without relying on linear headcount growth.

Reporting into the executive...