Head of Operations (Start-up)

About Our Client

Our client is a fast-growing start-up company in the energy industry.

Job Description

KEY RESPONSIBILITIES

• Lead brand positioning and category creation for the company's energy solutions
• Build and execute integrated marketing strategies (events, digital, thought leadership, partnerships)
• Drive market education initiatives around energy portfolio management, compliance, and renewable procurement
• Develop case studies, industry reports, and credibility-building campaigns
• Oversee marketing ROI and pipeline contribution metrics
• Oversee account management and customer success teams
• Ensure seamless onboarding for all products
• Improve implementation timelines and service delivery standards
• Establish client performance reporting frameworks
• Drive renewal rates and upsell of energy solutions

The Successful Applicant

KEY QUALIFICATIO...