Head of Post-Activation Lifecycle & Loyalty (MPO)

Globe Telecom, Inc. is seeking a Head of Base Management for MPO to maximize customer lifetime value and loyalty. This role involves leading lifecycle strategies, ensuring customer engagement, and collaborating with various teams for operational excellence.

The ideal candidate will have at least 5 years in base management and a strong understanding of retention economics. Responsibilities include designing engagement programs and using data to identify growth opportunities.