Head of Retail

About the company

This New Zealand design-led business is known for its iconic aesthetic, creative vision, and globally recognised brand. With a strong retail footprint and loyal following, the business continues to evolve while staying true to its distinctive identity and commitment to exceptional customer experience.

The role

We’re looking for an experienced Retail Operations Manager to join the team on a Monday – Friday 30-hour per week, 10-month contract, supporting multiple retail locations across New Zealand.

This is a hands-on, multi-site role where you’ll work closely with Store Managers to drive operational excellence, elevate in-store execution, and ensure a consistent, high-quality customer experience across all locations.

You’ll play a key role in coaching leaders, embedding strong retail disciplines, and bringing marketing initiatives to life in-store. This role will suit someone who thrives in a fast-paced, creativ...