Head of Sales & Operations (Retail)

(Job ID: )

Responsibilities

• Provide strategic leadership to Area Clinic Managers and clinic teams, fostering high performance and accountability.
• Develop and execute sales and operational strategies to achieve revenue targets, increase patient acquisition, and improve retention.
• Identify growth opportunities, service diversification, and strategic partnerships to expand market presence.
• Act as liaison between clinics and cross-functional teams, delivering data‑driven insights and recommendations.
• Collaborate with internal teams to align priorities and ensure seamless execution of initiatives.
• Oversee planning and execution of new clinic openings and renovation projects within budget and timelines.
• Drive continuous improvement in operational processes and implement best practices across all locations.
• Monitor and analyse KPIs for sales, operations, patient satisfaction, and cost ...