Opportunity Description
The Operations Supervisor is responsible for supervisory, fiscal, and administrative workflow functions, applicable to reimbursement support programs. This position will give direction, resolve problems and be accountable for setting deadlines to ensure timely completion of work and performance guarantees. This position is responsible for addressing escalated reimbursement questions from patients, insurance companies, providers, and clients specific to pharmaceutical products. Interacts with both internal and external business partners to achieve optimal coverage and reimbursement for pharmaceutical products.
Key Responsibilities
Provides daily operations support to frontline staff to effectively respond to escalated
issues and complex cases referred to by Healthcare Providers and Patients.
Monitors workload and assigns daily work to frontline staff to ensure productivity
levels are achieved.
Monitors...
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