Healthcare CSR | HMO on Day 1 + Weekends Off

Perks of Being an iFive Employee:

• HMO on Day 1
• Earn at least 23K Package + Monthly Incentives
• Night Differential Pay
• Ice Cream Fridays
• Weekends Off!
• Great environment
• Opportunities for Career Growth

Duties and Responsibilities:

• Maintain time-service, quality and production goals using good work queue management and customer service skills Maintain a high level of customer service skills.
• Present a friendly and professional demeanor Protect the security of medical records to ensure that confidentiality is maintained, in observance of the HIPAA Compliance Policy
• Handles a high volume of continuous telephone calls and gathers needed information in a timely manner. Method of transmission can either be inbound or outbound.
• Performs multiple tasks simultaneously Perform both individually and as a team to meet daily production expectations Use appropr...